Which of the Following Is Not a Service Product
It will do the customer service call centre function itself. C customer interaction is high.
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B To deliver and support IT services.
. The customer left a message on the companys social media page. D It is impossible for service businesses to exactly match supply with demand. Is based on a set of cause-and-effect linkages.
Which of the following is NOT a characteristic of service operations - Options Intangible output Perishable products Labour intensive Low customer contact Weegy. Who are the experts. The marketing concept is a way of thinking or a management philosophy that affects.
E difficult to resell. Is the worth of the productservice as I. The quality of a product depends its nature.
None of the above. The following are some key questions you might be asked on the Marketing Management service marketing MCQs. Consumers are less able to stockpile services by taking advantage of discount prices.
Cost-oriented pricing is more difficult for services. Both the customer and employee are in a store. During the growth stage of a productservice companies need to develop a responsive supply chain.
Quantity of inputquantity of output. Marketing is the flow of goods and services from the producer to consumer. During a service recovery effort the employee was very empathetic to the customers plight and agreed to replace the defective product.
P2 S3 T1. Clearly the service sector is large and is growing. B Service businesses cannot promise the same experience with every service encounter.
A strong match between the product and the licensed brand. Which of the following is NOT a characteristic of service operations - Options - - 1Intangible output 2. It will carry out the brand management function itself.
B Selection Criteria Requirements Evaluate Product Select Product. The employee is in the store and the customer is on the phone. Comparing prices of competitors is more difficult for service consumers.
Quality of inputquantity of output. Experts are tested by Chegg as specialists in their subject area. B easy to store.
Quality of a service depends on the service provider who shapes it. The service-profit chain shows that _____ is the key to profitabilityA. Characteristics of Service Products.
D simultaneous production and consumption. If VonAir a hairdryer manufacturer is focusing on customer satisfaction it will find that what consumers really want is. As you can see from the examples above service products are quite diverse.
Decisions that tend to focus on the entire organization cutting. Quality of outputquantity of input. Question 49 1 out of 1 points Brand licensing agreements can fail for many reasons but usually not because of Answer Selected Answer.
A Customers have to rely on reassuring physical cues that indicate quality service. Products include tangible objects and services but not events or people. A Through testing to ensure that services are designed to meet business needs.
Which one of the following statements by a company chairman best reflects the marketing concept. C A service is produced and consumed at the same time. Decisions that tend to focus on the entire organization cutting across departmental lines and.
A Service is an act or performance offered by one party to another. However it took three months for the replacement product to show up which was much later than the customer had anticipated. During the growth stage of a productservice companies need to develop an efficient supply chain.
Introduction Products and Services that meet or exceed customer expectations result in customer satisfaction. In order to maintain leadership in its product offerings which of the following make or buy decision s will a firm undertake. Products have two levels dash- the actual product and the augmented product.
As a result the recovery effort violated the customers justice need. Select Product Requirements Selection Criteria Evaluate Product. A product can be owned.
Quality is the expected productservice being realizedBefore a customer makes a purchase exchanges money for a productservice he or she does a mental calculation. Services marketing become difficult because of. Although the process may be tied to a physical product the performance is essentially intangible and does not normally result in ownership of any of the factors of production.
Which of the following isare true. A service cannot be owned by the consumer once payment has been made. Low customer contact Weegy.
Intangible output and Labour intensive are not a characteristic of service operations emdjay23Points 3266 User. Difficult to enter the market. Quantity of outputquantity of input.
Which of the following is NOT an objective of Service Operation. Intangible output and Labour intensive are not a characteristic of service operations emdjay23Points 2427 User. Estate planning would be an example of a.
A service is perishable and cannot be stored for later use or sale. Which of the following is not a typical service attribute. Was designed first for manufacturing organizations.
The service-profit chain model. While all products share certain common facets service products tend to differ from goods products in a number of ways. Nonetheless they tend to have the following characteristics.
A product can be stored for future use. Is only focused on internal performance. The demand for services tends to be more elastic than the demand for goods.
The customer and employee are chatting online. A strong match between the product and the licensed brand. A product is not a part of the overall market offering.
Products are only tangible objects offered to a market to satisfy a want or need. During the maturity stage of a productservice companies need to develop a responsive supply chain.
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